A homeowner returned from a three-week vacation to find their house severely damaged by a burst pipe. Upon opening the crawl space door, they discovered rushing hot water flooding the area, causing extensive water damage throughout the home. The homeowner promptly obtained a repair and restoration quote and contacted their insurance company, which initially approved only $3,000 for repairs. However, the repair work was halted when the insurance company suddenly denied the claim, citing a previous claim from two years earlier and the delay in filing due to the homeowner being out of town.
Dixie Law Group stepped in to fight for the homeowner's rights. We enlisted an expert to re-inspect the damage and evaluate the actual repair costs. It was revealed that the insurance company had used an incorrect zip code to base the repair values, leading to a significantly undervalued initial estimate.
Through persistent efforts, including deposing the insurance representative, we were able to demonstrate the full extent of the damage and the true cost of repairs. Ultimately, we secured an agreement from the insurance company to cover the full repair costs, amounting to $125,000. This case underscores our commitment to ensuring our clients receive the compensation they rightfully deserve.
If you would like to speak with an attorney, reach out to us. You can call our firm at 502-273-5178 or contact us online.
